kelly connect chat assessment

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Please don't submit any personal information. Yes or No questions. I completed the video interview Wednesday night, and I haven't heard anything yet. For more jobs like this check our weekly leads list! It was quick and the results were instant. On average, how many hours do you work a day at KellyConnect? Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company. Career Information and Jobs. 10hr shifts with the same work schedule/hours and off days every week; 3 off days. Don't see your question? How many vacation days do you get per year? Our team is looking for motivated, outgoing, service-minded individuals who want to offer our customers an unparalleled experience over the phone. HR isn't open on the weekends to deal with emailing people who applied. Press question mark to learn the rest of the keyboard shortcuts. What are some tips for doing well in the interview. After the typing test, i heard back from them within two days. I actually went through the entire on-boarding process, and accepted the job. It’s incredibly hard to fail. You may also request off. 1. Apply. Pay is okay ($15/hour paid on a per minute talk rate, bonuses available) and right now there are pledge drives so quite a bit of work. Save 80.0% on select products from Tinani with promo code 80ZIJZUX, through 7/16 while supplies last. Create a save environment for employees, and give them proper training to be able to do their jobs and also assign leader that won’t discriminate. There are three types of schedules that can be offered after your 90 day tenure & successful metrics/work ethic. I received secondary interview request within 2 days after taking the typing test. There are many different ones that all total up to 40 hours a week. You can use all of your tools given to you, as well as YOUR NOTES! The process took 3 weeks. Post it publicly! Very simple. My hours and off days never changed like the 8hr shifts where you are scheduled anywhere between 1p-11pKelly has very flexible options for scheduling. Like if you’re billing, if you learn technical support and do both but I moved up and although “it’s up to” each time I moved up they only gave me .25 increase. Interview. Now I do not know if I should expect to have an interview or they decided to not proceed with me. I did it on Friday and haven't heard from them yet. Kelley Connect is an Equal Opportunity employer. Opportunity is calling. 3. KellyConnect has reopened hiring for work from home Chat Reps. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any … Press J to jump to the feed. What is the work environment and culture like? A little difficult.I got a call the next day. PTO is given after a year of employment and also as rewards. What is the vacation policy like at KellyConnect? Helping Women Escape The Rat Race And Come Back Home With Their Families, KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Come join our KellyConnect team! Asking a question with similar answers. We have multiple job opportunities available that allow you to work from home as an inbound call center advisor. How flexible are your working hours at KellyConnect? The interview is super easy, and done via video, similar to FaceTime. Remain confident in your skills, be open about how interested you are in the position, remain professional, and smile! Five 8hr shifts with one weekend day off and the other off day fluctuates. Full time hours, use your own equipment. I only see people referring to doing interviews with live people, via skype. But I'd have to say that's the most stressful part of working at kellyconnect. I applied for the Chat advisor and received an email to take their typing test as the next step. Five 8hr shifts with 2 off days2. Please consider supporting us by disabling your ad blocker. If you have PTO leftover and do not use it before your calendar year renews, you will lose those PTO days. I still haven't heard anything from them, I took the test on the same day you did. I got that email, too, but it said all spots were full and to check back. 2. (NO SALES!) When I check back it says my information is still being processed. I'd say the most stressful part about working at kellyconnect since they are a vendor for Apple and we provide technical support for customers and in my particular field I was an iOS technical support chat agent, and as such during Apple's product launches and during Peak holiday seasons like Black Friday and Christmas we had to take up to 3 chats at one time. I did the on demand one before the live video one. Not only can these notes be beneficial to passing your test, but you may keep them on your Mac to reference as you take calls. If it still says that spots are full, you have to wait till the next wave of hiring starts, which is frequent. 1 round of introduction....2 rounds of technical interview .... and then i got the job. Have any of you done the on-demand video interview? Remain confident in your skills, be open about how interested you are in the position, remain professional, and smile! If it says its still processing give it time. Do have part time available,or what's the work schedule like. Easy to get the questions wrong if you dont read carefully and take you time. I took the typing test on 23rd February, since then I have not heard anything from them. It depends on what type of shift/schedule you have. They are as follows:1. It depends on what type of shift/schedule you have. Cookies help us deliver our Services. Twelve hour shifts either apart of your regular schedule or overtime. example: come in from 8am-12pm and then come back in that night from 9-11pm. …, The Customer Experience Specialist works at the heart of Karat’s product and …, KellyConnect Hiring Work from Home Chat Agents. I interviewed at Kelly (San Jose, CA) in October 2020. Pay was $13/hour to start. By using our Services or clicking I agree, you agree to our use of cookies. Anyway, good luck to you all. We literally had to assist and chat not over phone but through typing with three customers at any given time and being under a 2-minute responsive timer made it extremely extremely stressful not that I couldn't and didn't handle up because I don't ever Buckle under pressure. Especially about procedures and articles. This test is OPEN BOOK. how do you check the status of your application? In the event that you can’t come in, you may give your shift away and have someone else pick it up for you. These are sites and strategies that will yield the user minimum wage or better and allow them to provide for themselves. They emailed me and said they were sending it out, but it never showed. You will have a few questions about basic technology, you will have a few questions about your resume/past work experience, and you will have a few customer scenario questions. I'd say the most stressful part about working at kellyconnect since they are a vendor for Apple and we provide technical support for customers and in my particular field I was an iOS technical support chat agent, and as such during Apple's product launches and during Peak holiday seasons like Black Friday and Christmas we had to take up to 3 chats at one time. I applied through Kelly Services. The best questions are directly relevant to KellyConnect. YES! I’m comfortable with and love interacting online via chats, instant messaging, and through other online tools; I’m looking for more than just another plain old boring job; Working from home: Working from home is a growing industry movement. Seasonal Full-Time Virtual Customer Service Associate – …, https://www.youtube.com/watch?v=aOYZjjCf1R8&t=25s. Split shifts throughout the day, or workweek that still total up to 40hrs. Once training is complete, you will have to pass a test in order to get the job and proceed to production. If you are customer-service oriented and you like to solve problems, learn new skills, or persuade people, then a flexible contact center, customer service, or sales representative job could be ideal for you! Join Kelly Connect! I emailed back, but haven't had a reply. PTO renews each calendar year. You cannot work over 12 hours in one shift. You may switch shifts with anyone else if you need a specific day off, and want to work their shift so you can be off. It starts over at 5 again. KellyConnect is one of the most popular companies that routinely hires work from home agents. You just need to answer. Work for us. I'm glad you all got the typing test. Pretty flexible, but you cants the whole weekend off. Kelly consultant helped me set up interview and kept it smooth. A place to talk about making an income online. KellyConnect has reopened hiring for work from home Chat Reps. • After 90 days Advisors may be eligible for a one-time $500 tenure bonus- hours requirement met, • Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training, • Interact with customers in response to inquiries, concerns, and requests about products and services, • Gather customer/product information and determine the issue by analyzing the symptoms, • Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more, • Research using available resources, including article database systems, • Complete required training to stay current with system information, changes, and updates, • Participate in frequent 1:1/classroom video coaching sessions with leadership, • Proper phone and chat etiquette, including using client verbiage and positive positioning, • Ability to speak and type clearly and accurately, using proper grammar, • Ability to multitask during customer calls (logging of case notes using tools provided), • Skilled at responding to multiple chat conversations simultaneously, including messages from your team, leadership, and support groups, like Quality Assurance, • Experience with mobile devices (smartphones, tablets, mp3 players), • Ability to empathize with customers, making them the primary focus of your actions, then tailoring communication to each caller, • Openness to constructive coaching and ability to implement performance improvement recommendations, • Willingness to work evenings, weekends, and holidays, • Ability to adjust to changes in technology, processes, and team structures, • Maintain stable performance under pressure or opposition (such as time pressure, job ambiguity, escalated customer calls); handling stress in a manner that is acceptable to others and to the organization, • Sets high standards of performance for self, assuming responsibility and accountability for successfully completing assignments or tasks, • Minimum 6 months customer service experience, • Must provide phone and internet services and quiet work environment, as position is virtual, Click Here to Apply —> http://bit.ly/KCChatA.

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