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P.O. Any item that is not currently in stock will be shipped to you when it becomes available. Packages sent back with the prepaid shipping label generally take 3-9 business days to arrive at American Girl. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. • Check the balance online Holiday hours may vary. How long will the footprints on the moon last? In either of these cases, you will need both the gift card number and the PIN to place a new order. Send a message to our Customer Service staff, Play on with help and healing from our expert medical staff, Where play and points add up to the most inspired perks around. Holiday hours may vary. 6Save $5 with purchase of an American Girl® 18” doll and select accessory. Unfortunately, the offers within will not be extended if you are unable to order due to technical issues. You take it out of the package and the side without the string you put in.AnswerFor a more descriptive answer, there are 2 holes. Not valid at American Girl® Outlet, Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. All Canadian orders are converted into U.S. dollars. Our goal is to ship your order as quickly as possible, subject to availability, receipt of payment, and credit card authorization. Every American Girl® product is labeled with an age-grading icon to ensure your purchase is appropriate to the age of the recipient. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. Not valid at American Girl® Outlet, Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. After you have completed the form, click on the link to print a standard mailing label. Please have your identifying account information ready at checkout to be sure all transactions are properly credited. Simply click the unsubscribe link at the bottom of the email. Please read our PRIVACY STATEMENT and TERMS AND CONDITIONS when you visit our site. To find the nearest Household Hazardous Waste Facility, go to www.earth911.com, and follow these instructions: Yes, we are committed to providing you a secure shopping experience. If you need an immediate response, please call our toll-free Customer Service number at 800-845-0005 between 7 a.m. – 10 p.m. Central Time on weekdays, 9 a.m. – 6 p.m. Central Time on weekends. All returns are monitored and may be limited. Visit the Doll Hospital website, then scroll down to "Ready to admit your doll?" Packages sent to American Girl with prepaid shipping labels are shipped via FedEx SmartPost®. Yes, American Girl currently has a relationship with the Navy Exchange (NEX), which sells a curated assortment of our products at approximately a dozen NEX locations throughout the U.S. and internationally. Rush shipping not available to Canada. No, Rewards Certificates do not have a cash value. If your phone number is deleted or changed in your account, you will not receive future texts from AG Rewards. • In the shopping bag, click "Check out now" Yes, gift wrapping is available for most items on our website. You also have the option of admitting your doll to the Doll Hospital for a limb or head replacement. Offer is subject to change at the discretion of American Girl®. • If the balance available on your gift card is less than the total cost of your order, you will be asked to provide an additional form of payment. Points are not earned when you purchase a gift card. Box 620497, Middleton, WI 53562-0497 No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. Unfortunately, we cannot legally use specific ideas or designs submitted by people outside the company. We reserve the right to limit order and item quantities. Please use the email associated with your account. We sure do! If you have a retail gift receipt, please include a copy with your return. You can use your Rewards Certificates at americangirl.com, in American Girl stores, or by phone for Program-Eligible Purchases. Please note that merchandise purchased from an American Girl retail store in the U.S., over the phone through our customer service department, or at americangirl.com can only be returned to a U.S. retail store or sent to the American Girl Returns Department. To help you track your doll's progress through the process, we will email you on three occasions: Discounts not valid elsewhere, including at American Girl® retail stores and American Girl® retail outlet. Points do not expire for members in the Berry tier; if a member is in the Berry tier and then moves into Silver or Gold, their points are eligible for expiration based on the anniversary of the date those points were earned. Becoming an AG Rewards member is completely free, and there are no annual fees. We reserve the right to limit order and item quantities. Each Rewards Certificate must be redeemed before it expires, and expiration dates are noted on the certificates. • Send it in: To send us a product purchased from American Girl and within two years of purchase, please follow the steps on our Returns page. Our sizing charts for little girls sizes 3-7 and girls sizes 6-20 are available in our catalogues and on our website. • Under the heading LOCAL SERVICES, click on HOUSEHOLD HAZARDOUS WASTE For safety and legal reasons, our company name appears on our shipping labels. We are unable to complete your request at this time. Unfortunately, the offer will not be extended if you are unable to order due to technical issues. Sorry, no substitutions or discounts on previous purchases. • Request one online Please protect your card like cash. Purchase total must equal or exceed the minimum order requirement to qualify. Shop our selection of dolls, books, and more that help build girls of strong character. Our site requires an Internet-capable computer with a web browser, JavaScript, cookies, and plug-ins (Adobe Acrobat Reader, Flash, and Shockwave). Our Guarantee. Discounts shown are valid online for outlet items only at americangirl.com. The advantage of creating an account is that it makes the checkout process much faster for future purchases—you won’t be prompted to enter your billing and shipping information each time you shop. American Girl gift cards may be redeemed at americangirl.com, at American Girl retail stores, by phone at 800-845-0005, and on mail orders sent to American Girl, PO Box 620190, Middleton, WI 53562-0190. Offer not valid at American Girl® Outlet, Indigo, or Chapters™ retail locations or websites. Holiday hours may vary. Shipping options and prices  Yes, to order large quantities of American Girl gift cards, please call Customer Service at 800-845-0005. You can view the status of your credit card order and track the packages that have shipped using the order status feature in the footer of any page on the website. ), including the browser version number If you are 13 years old when were you born? You can find your member number by logging into your account. Promotional quantities may be limited and vary by location and online. When dolls are shipped, their hair may not be styled as shown in the catalogue or online. Yes, we can adjust the stuffing to ensure your doll has just the right amount. Gift cards are subject to the American Girl gift card Terms & Conditions listed on the back of each card. Shop our selection of dolls, books, and more that help build girls of strong character. We reserve the right to limit order and item quantities. Check out our helpful hints for upkeep in the Hair & Skin Care section to have your doll looking fresh and clean in no time. If for any reason you don't, we'll try to find a way to make it right with an exchange, merchandise credit, or refund within two years of purchase. 4Receive $50 pricing on select PJ product collections and save 25% on select holiday dress collections. To ship items to more than one address, please create a separate order for each shipping address. We are unable to complete your request at this time. • Write us at American Girl, P.O. You can add or change your account phone number at any time. We thank you for your patience. Please read our PRIVACY STATEMENT and TERMS AND CONDITIONS when you visit our site. Postal Service location or collection box, or place the package in your residential mailbox. • The date of your visit to the website Rush shipping not available to Canada. What is the rising action of faith love and dr lazaro? The American Girl headquarters in Middleton, Wisconsin, consists primarily of offices and warehouses. If your girl has a doll like Molly® or Kaya®, who has had braids for a long time, her hair will likely have waves when you take out the braids—just like your hair would. American Girl gift cards are not accepted at other retailers, including Indigo/Chapters or the American Girl outlet store in Hershey, PA. A merchandise credit is issued when an item is returned without proof of purchase (a retail receipt or catalogue/web order number).

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